• Independent advice from our car experts, without hidden agendas
  • Not entirely happy after 2 weeks of test driving? We'll pick up your car, no questions asked
  • Our specialists double check every single car before delivery


Do you have a question about our services or cars? We are happy to help you!

Visiting address office

Stadsplateau 11
3521 AZ, Utrecht
(No showroom)

Bynco is part of AutoBinck Online Trade BV
(KvK 67369502, BTW NL856952588B01)

Do you have a question or a complaint?

We will resolve your complaint as quickly and properly as possible

You will receive a response within 14 days. Report your complaint to our customer service, on working days on 030 207 42 20, via chat or via

Not satisfied with the answer?

Call or write our CEO. He can be reached by telephone on 030 207 42 20, by emailing to or write to the address below. You will receive an answer within 5 working days.

Attn. Jeroen Veldman
Stadsplateau 11, 3511 AZ, Utrecht

Are you not satisfied with the handling of your compaint?

Then submit this to the Disputes Committee of Thuiswinkel, PO Box 90600, 2509 LP, Den Haag ( You can also submit your complaint to the Disputes Committee via the European ODR Platform (